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Business Analyst

Richmond (Cremorne) based 4 month contract role with opportunity to extend. Fast growing start-up with outstanding career opportunities

Key Responsibilities

  • Manage the user onboarding process
  • Provide a high level of customer service to all users on JARVIS which can include live chat support, investigating user issues, etc.
  • Eliciting and documenting business requirements for product enhancements and new products
  • Conduct UAT for data, new features and functionality
  • Maintain documentation on Business requirements and logic for all publishers
  • Play a key role in the integration with other publishers and partners
  • Create EDMs and managing the user flow for all forms of communications
  • Create relevant industry related blog content

Must Haves

  • Experience in an agile software development team
  • Be self motivated and have the ability to motivate the team
  • Be able to work autonomously
  • Be able to effectively time manage and prioritise tasks
  • Ability to define, move toward, and meet project deadlines
  • Ability to work with, and speak eloquently to stakeholders at all levels
  • Be a strategic thinker and avid problem solver with strong communication skills.
  • Embrace working in a fast paced and innovative environment.

Desired Experience

  • Experience working with a digital adserver such as SAS or Doubleclick

What we have to offer

  • Love what you do alongside a friendly team that is smart and passionate.
  • Be instrumental in shaping an industry-leading product that you can stand behind.
  • An open, collaborative culture, that encourages innovation, new ideas and creative thinking.
  • Join a fast growing company with exceptional opportunities.
  • Loads of perks - casual day (everyday), free snacks, drinks, ping-pong, pool, social events and more!